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Can a Calgary deck repair company replace individual composite boards that were cracked by hail without replacing the whole surface?

Question

Can a Calgary deck repair company replace individual composite boards that were cracked by hail without replacing the whole surface?

Answer from Deck IQ

Yes, individual composite deck boards can typically be replaced after hail damage without replacing the entire deck surface. Most composite decking systems are designed to allow for board replacement, though the process is more involved than replacing wood boards and requires specific techniques to avoid damaging adjacent boards.

The replacement process depends on your composite decking system. If your deck uses hidden fastener clips (like Trex Hideaway or TimberTech CONCEALoc), the damaged board must be carefully removed by accessing the clips from underneath or by cutting the board and removing it in sections. Face-screwed composite boards are easier to replace — simply remove the screws and lift out the damaged board. However, you'll need to match the exact board profile, colour, and texture, which can be challenging if your deck is several years old due to colour fading and product line changes.

Calgary's intense hailstorms are particularly hard on composite decking, especially darker colours and uncapped products. While composite is generally more hail-resistant than cedar due to its density and flexibility, large hail (quarter-size or larger) can crack or puncture composite boards, particularly along the edges or at fastener points. Capped composite products like Trex Transcend or TimberTech Legacy perform better in hail than uncapped composites, but even premium products can be damaged by severe storms.

Professional replacement ensures proper installation and warranty protection. A qualified deck repair contractor will have the right tools to remove damaged boards without affecting adjacent ones, access to current product lines for the best colour match, and knowledge of the specific fastener system used on your deck. They can also inspect the substructure for any hail damage to joists or beams that might not be immediately visible. Many composite manufacturers require professional installation to maintain warranty coverage, so DIY replacement could void your warranty on the new boards.

Timing and material matching are critical considerations. Composite decking fades over time in Calgary's intense UV, so new boards may not perfectly match the weathered colour of your existing deck. Some fading will occur naturally over 6-12 months to help blend the repair. If multiple boards need replacement or if your decking is discontinued, you might want to consider replacing the most visible section entirely for a uniform appearance.

For hail damage claims, document everything before repairs begin. Take photos of all damaged boards, get a written assessment from your contractor detailing the scope of damage, and check with your insurance company about coverage for composite deck repairs. Some policies cover hail damage to outdoor structures, while others exclude decks or have specific deductibles for outdoor property damage.

Need help finding a deck repair specialist experienced with composite systems? Calgary Deck Contractors can match you with contractors who have experience repairing hail damage to composite decking throughout the Calgary area.

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